Friday, May 28, 2010

Geo-Fencing, Location Privacy & Other Animals
















Privacy has been, is and will remain one of the most hotly debated issues within both the web and mobile domains for time to come. Only last week, a probe by German, French, Spanish and Italian authorities gathered steam as fears of Google's Streetview data-gathering exercise appeared to have breached several national privacy rules.

The debate has many dimensions: what should be in the 'public' domain? Where does the trade-off lie between the benefits of increased sharing of information and the risks of over-sharing?

Erick Schonfeld writing in TechCrunch today provides an interesting summary of what Google's, Foursquare's and Facebook's take on the location privacy issue is.

I completely agree with Facebook's VP of Product, Chris Cox, who described a future where phones are "contextually aware" so that they can "check into flights, find deals at gorcery stores and do other things for us at that right place, at the right time". Importantly “The phone should know what we want.”

In my book on Building Location-Aware Applications (with co-author Murat Aktihanoglu), I describe this as the 'Contextual Holy Grail', with context providing the 'intelligent' added element to Presence and Location.

As handsets get smarter, the whole area of 'sensory perception' will also allow predictive services to be delivered to the handset -for example, a handset that can detect your stress levels and location, will be able to recommend an Aromatherapy store nearby.

Geo-fencing allows users to draw virtual fences around neighbourhoods or locations that either you want to maintain as private or public. This helps give users control over the location service and set their desired privacy levels. As greater automation of location services come on stream (checking-in your location really is too cumbersome for most people), geo-fencing will provide a useful way to strike the right privacy balance in a smarter way.

Tuesday, May 11, 2010

App Store Rankings–Distribution Strategies for iPhone and Mobile Apps


















The following is a short extract from chapter 11 on 'Distributing your Application' within Part III 'Creating Winning LBS Businesses' in my forthcoming book, Location Based Services (written with co-author Murat Atkihanoglu), available for pre-order here.

“There is a certain shroud of mystery surrounding exactly how App Stores work, with the various players involved guarding most of their cards close to their chest. And while there may have been 3 billion reported downloads from Apple's iTunes store, it is anyone's guess how many of the apps downloaded were later removed from the device.

First, the bad news: getting your consumer to discover or find your app within an App Store is difficult. The iTunes Store is a case in point: with over 140,000 apps available in over 30 individual country stores, finding an app you don't know the name of is extremely difficult.

Now, the good news! You can significantly increase the odds of becoming a popular app by understanding the dynamics of how App Stores work.

A good 'discoverability' strategy will consider the following:

  • App Rankings
  • App Reviews
  • App Analytics
  • App Discoverability Services

Let’s take the first item, App Rankings. What exactly do we mean by App Rankings and how are they measured? Rankings work by taking the most downloaded apps within a short space of time, typically 24 hours. As they are regularly updated, there is a lot of upwards and downwards movement within the list, but entering the list as a newbie app requires considerable effort.

Some App Stores, like iTunes and Android Market, publish rankings within the store itself and there are tools such as App Gems (pictured above) that allow you to monitor global rankings for Top 300 iPhone apps.

Why are rankings important? The simple answer is, the better the ranking, the greater the downloads your app will receive, as it gives your app greater exposure.

Thursday, April 22, 2010

Mobile Web and Mobile Apps Monetization Strategies














Faced with a prevailing culture where consumers expect web services and digital content to be free, mobile app and mobile web developers need to adopt the right strategy in order to monetize their efforts.

The Freemium model is a classic marketing tool available to mobile app developers to maintain the perception of a free service, while attempting to lock-in customers into some type of charging mechanism. (And I recommend reading Chris Anderson's 'Free: The Future of a Radical Price' book for further insights into this).

But many of the decisions around charging will stem from a look at the value that the mobile consumer perceives he/she is getting from the app in question. Apps with a low perceived value will struggle to charge anything at all, no matter the charging mechanism.

I presented a basic introduction to monetization of mobile apps to the EAE Business School this week. This intro is based on a wider discussion included in the chapter of the same name in my new book on Location Based Services (for early access to the book, click here). In the same chapter, I include a toolkit for deciding how and what to charge for mobile apps and present some success examples of companies that cracked the key to generating recurring revenues.

I took a quick survey of the class (highly educated, international, 20-25 year olds) to see how many had smartphones and what type. About 25% had a smartphone, equally split between iphone and Blackberry. 0% had an Android device (which goes to show that Android still has some way to go in Europe...)

As part of the Q&A, one of the questions that struck me the most was along these lines:

"We hear a lot about mobile apps and the gold rush taking place, but is any app developer actually turning a profit from this activity?"

The answer is, of course, yes, though only those developers with the right combination of an attractive value proposition and the right charging mechanisms are able to succeed in an increasingly crowded marketplace. The potential, with 500+ million apps downloaded to date from the iTunes Store, remains huge. But it pays to have the right monetization strategy in place.

You can see the presentation below:



Tuesday, April 20, 2010

Start-up Funding in times of crisis














As a follow on to the previous post on 'V is for Vulture Capital', here is a short article I submitted to a local business magazine about funding start-ups in times of crisis, based on personal experience in Europe.

"Whether in a boom or bust part of the economic cycle, obtaining funding carries a health warning for innovative start-ups. It can involve an enormous amount of effort for little (or no) return. This is particularly the case when seeking Venture Capital.

The matching of VC funds to start-ups is an imperfect market. The money will not flow to innovative start-ups unless they have the potential of being ‘the next Netscape’ –no matter how world-changing their inventions are.

Plus, there is the funding paradox –it is easier to obtain €20 million of VC money than €1 million. Many VCs will not even look at making investments below €5 million.

In Europe, we still witness a ‘funding gap’ left by Business Angel investment and VC investment. Few investors feel confident enough to sit in between the two and pump in investment amounts of under €1 million. This forces many European start-ups to grow organically and limit international expansion –allowing competitors from outside Europe to catch up all too quickly.

In times of crisis, the funding gap is compounded by the banking sector tightening the screws on their lending procedures. Without the ability to fund working capital using bank overdrafts, loans and credit lines, a larger number of start-ups seek private investment to prop up their balance sheets. As cash is king, these private investors will in turn limit their investments to those start-ups which are themselves cash generating. This compounds the problem and creates a financing vicious circle that is difficult to break unless economic growth resumes."

Thursday, April 8, 2010

Foursquare vs Gowalla -the battle of the check-in at SXSW ( a video comparison)





















AUSTIN- SXSW has come and gone, but it has left an important mark on the social networking scene by making location-aware apps core to the participants' experience of the event.

It also raised the profile of the location 'check-in' feature, as popular Location Based Social Networks like Gowalla and Foursquare competed for the hearts and minds of those present at SXSW.Google's VP of Geo Products, John Hanke, said:

"the check-in had energized the conference."

Who was the winner of the ' mobile check-in' at SXSW, then? Apparently, there wasn't one, though this video produced by SimpleGeo gives you a good feel of how the different services were used (thanks to Troy for bringing this to my attention).

Tuesday, April 6, 2010

HTML5 on iPhone and Offline Web Apps














Making iPhone Web Apps continue to run after they went offline used to be an uphill struggle. However, with the specification of up-and-coming HTML5, you can now load a web app just once and then let it run offline. All this, without a need for a continuous internet connection, giving it the feel of a locally installed native iPhone app.

In his recent post on Mobiforge, Wei-Meng Lee explains how to use Dashcode to write offline iPhone web apps. His article gives you a great step-by-step explanation, from the Configuration of Apache for Web Publishing to Session- and Client-side Storage.

If you are about to develop an app with offline mode, I recommend you read through Wei-Meng's article for further insights. You can find it by clicking here.

Thursday, April 1, 2010

Apple to launch iCar Prototype with total customisation through App Store


















It was only a question of time till Apple decided to venture into new segments by extending its powerful branding franchise. Swiss-watch maker Swatch was the first to foray into the car sector with its successful Smart car model joint venture with Mercedes. Now Apple is looking to replicate this success with its own vision of an 'iCar', combining the latest clean fuel technology with its famous App Store concept.

Full details haven't been revealed, but official sources close to the company state that the iCar will 'integrate Apple's leading iTunes app download technology to provide customisation capabilities never seen before in a car model'.

What this means is that buyers of the iCar will be able to download the entire car specification options one-by-one from a special iCar App Store -from the accelerator display app, to the colour scheme app, rearview camera app etc, effectively 'building' their own electronic display features from scratch. Needless to say, the iCar will come with a WiFi booster, 6-speaker stereo and 9-inch screen and iPad/iPhone dock to also benefit from all the communication and multimedia features loved by Apple fans worldwide.

Wednesday, March 24, 2010

VC is for Vulture Capital-"Show me the big money"



















As a business owner or entrepreneur, one of your main objectives will be to make money. So, relating to Venture Capitalists should be easy. Except, that what they are after is 'big money' and this means saying 'no' a great deal more times than 'yes'.

If you plan to pitch a VC firm, a useful starting point is Guy Kawasaki's 10/20/30 rule of Powerpoint pitches: A powerpoint presentation should have 10 slides, last 20 minutes and contain no font smaller than 30 points. Guy Kawasaki goes on to state that:

“The closest real-world analogy to raising money, whether you are seeking it from venture capitalists, angel investors, or the three Fs (friends, fools, and family), is speed dating. That’s right: In five minutes, people decide if they are interested in you, just as in bars and nightclubs. This isn’t right, and it isn’t fair, but it’s reality.”

The MaRS Initiative in Toronto (an Innovation Park connecting entrepreneurs, businesses and investors) published a set of entrepreneur tools to help with the challenge of raising finance. The presentation, titled 'What VC's want and why they call it Vulture Capital', is shown below. It gives you a good feel for what VCs look for, what it looks like to get an investment and the strings that the money tends to be attached to.

The morale: think big and start honing those negotiation skills.

Thursday, March 11, 2010

Mobile World Congress 2010-#mwc10 Summary Part 2

















Time precludes me from going into more detail about my Mobile World Congress experience, but as a second part of my earlier post, here are some observations about the past event:

NOTABLE ABSENCES

It was widely announced prior to the Congress that Nokia (and later LG) would be absent as exhibitors at the event. Nokia's cheeky move was to locate their Barcelona event HQ 100m from the entrance to the show at the ONCE Building on Gran Via. It is anyone's guess whether this actually was a money-saver (hiring a whole building is not cheap) but perhaps the bigger irony of the location was lost on others. In fact, the ONCE building is the Spanish Association for the Blind. Given Nokia's loss of traction in the key smartphone market, it was perhaps apt that they should be headquartered in a 'blind spot'.

LG's absence was hard to understand, but allowed Samsung to take all the glory from fans of Korean technology. Their App Store strategy is even more baffling, as LG launched a LiMo App Store (in some countries) but is looking to scrap that for a more generic store.

Another notable absentee was Palm.Those present last year, will have witnessed a great hoo-hah over their Palm Pre..clearly, all is not well at Palm, as they were near-invisible at this year's event

IT'S GOOGLE TIME!

It was to be expected. Google stole a great deal of the limelight at the show. Partly, it was the excitement caused by the NexusOne giveway (want to get developers frothing with excitement for hours?Give them a new bit of hardware to play with!). Partly, it was Eric Schmidt's captivating keynote speech, where he laid a clear stake in the ground (and is continuing to do so in Abu Dhabi at the Abu Dhabi Media Show) when it comes to mobile. Simply put, Google is now placing mobile at the centre of its strategy.Could not be clearer than that. Everyone else playing in the yard has been warned!

Wednesday, March 3, 2010

XConnect looking to dominate IP Interconnectivity






BARCELONA -I met Eli Katz, XConnect CEO, during the Mobile World Congress two weeks ago, for a priviliged insight into the VOIP star that is looking to shine bright in the new universe of digital voice and IP communications.

Eli discussed some of the XConnect's innovative products and enthused over HD voice. Today's analogue calls lead to a deterioration of sound quality which is notable to VOIP users when they make peer-to-peer calls (as on Skype, for example). With HD voice, intonations are much clearer and the jump from analogue to HD voice can be compared to that between mono- and stereo- sound: once you upgrade, you don't feel like going back.

XConnect also signed a deal last year under the GSMA Pathfinder initiative to enable interoperability between mobile operators and fixed telephony registries. This basically opens up next generation IP networks to telcos with legacy network infrastructure.

With Tier 1 VC funding of $22m, XConnect is well positioned for further growth as it seeks to out-compete companies like Synverse in its key markets of South Korea, Netherlands, USA and South Africa.

Thursday, February 25, 2010

Mobile Solutions @ the NAB Show in Las Vegas






There have been some rapid changes over the last few years that those in the digital broadcasting community face. The 2010 NAB Show is the place to discover new opportunities for all those in the broadcaster world.

The NAB Show is coming up on April 10-15 in Las Vegas.

For a taste of what the 2010 NAB Show has to offer, check out what Destination Broadband and the Broader casting Conference has to offer in 2010 and discover the latest trends and gadgets in broadband technology.

In particular, Destination Broadband will feature the latest in mobile technologies, including mobile video, networks, and content delivery.A must for anyone in the mobile media distribution space.

Destination Broadband: See site here
Broader-casting Conference: See site here

Oh, and just because you are reading my blog, I’m giving out a code for FREE ACCESS to the exhibit floor at the show. This free Exhibits Only pass includes:

- Access to the Opening Keynote and State of the Industry Address
- Info Sessions
- Content Theater & Destination Broadband Theater

Visit here to redeem or register here with the code A913 (and feel free to pass this along).

You can check out more information and register on the official show website here

Monday, February 22, 2010

Mobile World Congress 2010 (#mwc10) Summary














BARCELONA-With the MWC maelstrom over, now is a good time for me to reflect on last week's show and share my thoughts about the experience.


This was my fourth Mobile World Congress and while it may not put me in the Veterans Club (and my repeated meetings with mobilists from the 'Cannes days' made me keenly aware of this), it does give me some insight into how the mobile ecosystem is evolving, at least since the dawn of the 'Mobile 2.0' days.

Overall, attendance was probably lower than last year and the fill-rate of the trade floor was below 100%, but this was no surprise. What surprised me was the general positive feeling (especially compared to last year) amongst participants that 'the worst was over'. In fact, the show was buzzier than many people had expected and there was clear evidence that while some incumbents were still in the doldrums (read mobile operators), newcomers were seeing decent growth (read content developers).

The App Planet may have been physically located at the far end of the show but in terms of buzz, it sat squarely in the centre of the show. Ok, there were some companies in Hall 7 that could only loosely be associated with Apps, but it was here that the various developer conferences took place and that the smaller, innovative content companies were to be found.

The WipJam event on the last day of the show tackled many of the challenges facing developers in the increasingly competitive world of apps (kudos to Caroline & the team for a great event):

-how do you get your app to be discovered
- how do you monetize your apps
- how do you create addictive apps
-how do you sell cross-platform

and many more issues.

I took part in two discussion groups on ‘Marketing Apps’ and ‘Features of Addictive Apps’. Both were extremely valuable. From the first one, I took away some interesting points on 'app discoverability' using Pinch/Flurry tools as well as a pointer to the presentation below from Mobile Monday Silicon Valley:






...to be continued...

Tuesday, February 9, 2010

Mobile World Congress 2010 Agenda Planning in Barcelona














BARCELONA -The coming week in Barcelona is set to be as buzzing and intense as ever during Mobile World Congress time, with an agenda packed chock-full of seminars, development days, meetings, parties, PR stunts and more.

The key to success as always will be to pre-select and prioritise carefully which events to attend (there are simply too many good ones to attend, unless you happen to have a body clone out there!) . This will depend on personal and company preferences and your specific objectives for the event. I recommend jotting down between 3-5 things you want to take away from the show (and side-events) and then matching that to your planned timetable. Is your key objective to learn about open development environments but have no time booked in to learn about Android? It could be worth re-jigging your agenda.

A few events on my agenda so far:

Innovation Exchange 2010

I've been invited to take part in a Panel Discussion at the Innovation Exchange 2010 (Applications & Monetization) event hosted by Qtel with support from the GSMA and MEF on the 13th\14th of February at the Hotel Skipper.

Social Media Round Table

I'll also be taking part in a Social Media Round Table discussion on Monday 15th February hosted by ACS at the Gran Marina to talk about "Capturing the Power of Social Media to Revolutionize the Customer Experience"

App Planet

I'm looking forward to the App Planet event in Hall 7 at the Mobile World Congress on Weds February 17th where SonyEricsson will have a 'Creation Day' for developers. The Xperia X10 Android device has had some rave reviews, so I'm interested to see whether developers are excited about generating content for it.

WIP Jam

The WIP Jam session at the Congress (registration now closed) on the 18th will feature a discussion panel on Augmented Reality applications and will help answer the question of whether the hype is justified. As AR is a hot topic, this is an unmissable session (more info here).

TechCrunch Europe

Finally, there is the Techcrunch event on the 17th Feb (offsite from the Congress) featuring Ilja Laurs of GetJar amongst others, and bringing investors and start-ups together (more info here).

I'll also be exhibiting in the Innovation Zone of the MWC at the GeoMe Stand: if you're a blog reader and you're at the fair or one of the other events, come and say hello! If you can't find me, send me a tweet @ricferraro.

Thursday, January 28, 2010

Social Media Global Trends -Impact of Time Spent on Social Media Campaigns















Nielsen recently published some interesting statistics on the growth of different social media sites across the globe.You can see the main chart above.

They show the unstoppable rise and rise of Facebook, to over 100m monthly visitors, though Twitter's rate of growth is now higher than Facebook's. Twitter saw growth of 579% year-on-year, from 2.7 million unique visitors in December 2008 to 18.1 million in December 2009.MySpace's decline also continues unabated.

Interestingly, the time per person dedicated to visiting social media sites shows the US, UK and Australia leading the way (Canada is not included in the data, but presumably would be amongst the leading group too). You can see this in the table below from the Nielsen study.

Any social media campaign would do well to take the time per person factor into account, as this will impact the degree of penetration of the campaign. Social media users in countries with higher time spent per user can be enagaged at a deeper level with both the social media campaign and its message. Conversely, if a country has a lower time spent per user (like Switzerland), this would indicate that campaign 'bursts' with shorter engagement times would be more effective.


Friday, January 22, 2010

Mobile World Congress 2010 –Rumours and Expectations









It’s that time of the year again when mobilists around the world prick their ears to detect the crescendo of rumours concerning the 2010 edition of the Mobile World Congress in Barcelona.


Changing times

Globally, mobile is growing at a steady pace, with emerging economies taking the slack from mature ones, smarter phones encouraging greater use of data connections over the 3G and 4G networks and new services (like mobile money) coming on stream to create more captivating services on mobile.

So, why the gloomy faces on the mobile operators’ executives? Because times are a changin'. What began as an easily shrugged-off trend, ‘openness’, has seriously destabilised the comfortable world mobile operators were operating in. Threats of ‘dumb pipes’ loom large on the horizon. What I’ve referred to as ‘Open Playgrounds’ back in 2008 are now becoming the norm. Increasingly, operators find themselves at a loss to come up with a compelling consumer proposition that they can control (control being the key to monetisation). Meantime, that much loved measure, ARPU, continues on its gradual downward decline. Not the best situation to be in if you need to upgrade creaking 3G infrastructure to ‘gold standard’ 4G or LTE architecture by investing billions of euros.


Much more than hardware

Where exactly is the light at the end of the tunnel? No-one is sure, but increasingly operators think they can see an Apple silhouette against that light. Because no-one has been able to engage consumers in a controlled or closed environment quite the way Apple has done with the iPhone. Hence the launch of the GSMA App Planet (it’s all about the apps) during the Congress –which is great in a kind of ‘let’s jump on the bandwagon’ sort of way, but not so great when you notice that Apple isn’t in the GSMA’s App Planet (presumably Apple’s planet orbits within a different galaxy). Still, Google will be there to let everyone know that they are serious about mobile.


Google’s presence will loom large

In fact, Google will have the biggest profile ever at the Mobile World Congress, following its NexusOne launch and also with the much anticipated Key Note by CEO Eric Schmidt. Without a doubt, Google will shake up the industry and create (as well as destroy) new market segments –what I’m not sure about, is how much they will tread on the toes of operators in doing so.


Nokia and LG absent

Even for market leaders, this is a dangerous strategy –despite agreeing with Nokia’s strategy to re-invent itself into a de-facto software provider, their manner of doing so has also meant they have eroded their market leadership in the hardware/handset market. Partly so, by annoying operators with an attempt to create their own controlled system (remember, this is what operators consider part of their territory). It should come as no surprise therefore, that Nokia will be absent from the show,as is the case with LG. They too plan to create their own controlled App store and ecosystem.


Let Innovation Take Centre Stage

When the going gets tough, the tough start innovating! Now is a great moment for new services and companies to test out new concepts and shake up the industry at the grass-roots. We already saw at the CES Show last month some great innovations in the area of 3D technology. I expect Augmented Reality to be one of the key innovations buzzed about at the MWC (if it isn’t, something will be amiss!). If you are visiting the show, I recommend you check out the Innovation Zone and see where the services of tomorrow will be born.


Friday, January 15, 2010

Task.ly- Adding semantics to Task Management


I was introduced to Moscow-based Task.ly at the LeWeb09 Techcrunch Start-up Contest in Paris in December last year when I met co-founder Dmitry Gorshkov.

Dmitry is an experienced UI and UX developer, and while the 'engine' of task.ly is still under wraps (though you can get hold of a private beta invite) expectations are high.

If you stopped loving Outlook a while back, get frustrated with trying to manage your tasks effectively across multiple platforms, and are looking for the ultimate collaboration tool, task.ly could be a godsend for you.

You can get a short preview of what's to come in the presentation here:


Monday, January 11, 2010

Nexus One vs iPhone 3GS Challenge-A Video Comparison




TechnoBuffalo.com has created a great video illustrating the differences between the iPhone 3GS and the Google NexusOne phone in terms of design spec, speed and functionality (click here to see it).

In terms of browsing, one of the differences iPhone users will notice is the absence of 'pinch and zoom' on the Nexus. Other features are more in line -the hasidic keyboard is in portrait and landscape on both devices but the bigger screen on the Nexus certainly helps with typing.

Users will also appreciate the higher degree of customisation possible on the Nexus, from wallpapers to shortcuts as well as the multi-tasking capability and greater speed.